Shipping policy
ORDER PROCESSING
Please allow 2 business days to process your order. Expect an email to let you know your order is on the way!
Shipping Costs and Fulfillment Locations
Our products are fulfilled from multiple locations to ensure faster delivery times. Shipping costs vary depending on:
- Your delivery address
- The fulfillment center closest to you that stocks your ordered items
- The weight and size of your order
Because our products may ship from different warehouses (including facilities in North America, Europe, and other regions), the shipping rate is calculated based on the most efficient fulfillment location for your specific order.
Estimated Shipping Rates:
- Orders are typically fulfilled from the facility nearest to your location
- Shipping costs are calculated at checkout based on your destination and the items in your cart.
If your order contains multiple items that are stocked in different locations, they may arrive in separate shipments.
Your order may be subject to import duties and taxes (including VAT) which are incurred once a shipment reaches your destination country.
Zenluxe is not responsible for these charges if they are applied and are your responsability as the customer.